Clockmaker

FAQ

How do I invite friends?

Currently, the game does not offer a way to directly invite your friends to the game. However, you can always send your friends a link to the game on the app store for their device. You can also find new friends who play Clockmaker on our Facebook page and add them to the game. 

How do I add friends in the game?

To add friends in the game, you should complete the following steps.
  1. Synchronize the game with your Facebook account by following the instructions at this link (if you play on your phone or tablet).
  2. Add other people who play Clockmaker to your Facebook friends list. You can find other players on our page and send them a friend request with a note that you play Clockmaker too.
  3. As soon as your friend requests are approved, your new friends will automatically appear in the game.
Please note that you should add friends using the Facebook account that your game is synced with.

What gifts can I send to friends?

You can send extra lives to your friends, and your friends can send them to you as well. However, the number of extra lives you send has no effect on the number of lives you have. In other words, lives sent to friends are not subtracted from your own lives. You and your friends cannot send and request other game elements: items for unlocking buildings, rubies, boosters, tricks, and puzzles.

How do I send gifts to friends?

You can send gifts to your friends using the menu for trading lives. To get there, tap on the bar with the heart icon in the top right corner of the screen. A menu will appear with two buttons: Ask and Send. 

Tap the Send button to send lives to friends. A window will pop up with a list of friends who you may send lives to. Select as few or as many friends as you want and press Send. A Facebook window will then appear. Press the Send button here too. 

You can also easily send lives to the friends who have requested them from you. If you have requests for lives, a heart icon appears on the News tab. When you open this tab, you will see the friends who have asked you for lives. Tap the Send button to give them extra lives.

How do I request gifts from friends and where do I claim them?

In addition to sending lives to friends, you can ask for them as well. To request lives, tap on the bar with the heart icon in the top right corner of the screen. A menu will appear with two buttons: Ask and Send. 

Tap Ask to send a request to friends. A window will pop up with a list of friends who you may request lives from. Select as few or as many friends as you want and press Ask. A Facebook window will then appear. Press the Send button.

You can claim lives that friends have sent you on the News tab. When friends send you lives, a heart icon appears on the News tab. When you open this tab, you will see the friends who have sent you lives. Tap Claim to add as many lives as you need to reach the maximum. Any remaining lives will remain in the News tab during 2 weeks. You can claim them whenever you need them during this period.

How often can I send gifts to friends?

You can send and request lives once every 24 hours.

Why am I unable to send gifts to friends?

  1. Make sure your friends have also synchronized the game with their Facebook accounts.
  2. Try logging out of your account in the Facebook app on your device, and then logging in again using the app. Then go to the game and try signing in to your Facebook account there.
  3. Please check the internet connection on your device and, if possible, connect your device to a different mobile internet or Wi-Fi network.
  4. If the problem is still not resolved after these steps, contact the support team by following the instructions at this link.