Gems are an in-game currency in Funky Bay.

Gems can be used to accelerate plant growth and speed up production at the farm and during events, as well as in other game activities. You can also buy certain decorations, coins, and energy with Gems.

You can get Gems by completing certain tasks and for completing expeditions. You can also buy Gems in the in-game Shop by making a purchase through the app.

The Clambank is a temporary promotion that allows you to accumulate Gems at a fixed price (regardless of the amount accumulated).

When the promotion is active, Gems will accumulate when you fulfill orders on the Beach, in the Boat, and in the Tunnel. Once you've accumulated a certain number of Gems, they become available for purchase. Their price is fixed and remains the same for any number of Gems in the Clambank.

Please note that when the Clambank is not available, you will get only coins and experience for fulfilling orders on the farm.

Oxygen is a special resource required for participating in the Underwater World. You can use it to clear the underwater location of objects, complete tasks and advance the search for quest items.

You can wait for the oxygen bar to fill up or replenish your oxygen during the event via in-game purchases.

Energy is a special resource required for participating in Olympics and expeditions. You can use it to clear the map of objects (stones, trees, bushes, grass, etc.), complete tasks and advance the search for quest items.

The amount of energy required for regular and temporary expeditions and Olympics is the same. You can wait for the energy bar to fill up or replenish your oxygen during the event via in-game purchases.

1. Launch the game.
- To make a purchase in the Bank, tap the plus sign next to the Gem icon in the upper right corner of your screen and select the number of Gems you wish to purchase.
- To use a special offer, tap the special offer icon on the right side of the screen. Press the “Buy” button in the special offer window.

2. Select a payment method.
3. Enter the necessary payment information.
4. Make the purchase.

Once these steps are completed, your purchase will appear in the game. If this doesn't happen, restart the game. If you still can't see your purchase after restarting the game, please see My purchase didn't appear in the game for instructions.

This problem could be caused by the following reasons:

1. Failure to connect to the Internet. You need a stable Internet connection to make purchases.

2. App store problems. All in-game purchases are processed by the app store you used to install the game. It's possible that the store is unable to process your purchase at the moment for technical reasons. In that case, please wait a few minutes and check your account activity. If the purchase amount has been withdrawn from your account, please contact support via the beetle icon in the game settings.

If your account balance hasn't changed, you can try making the purchase again.

3. App store problems on the device. Try restarting your device or logging out and logging back into your app store account.

4. Technical error in the game at the time of purchase. Errors can occur for various reasons. In the event of an error, we recommend that you contact support with a description of the problem and screenshots of the error message.

If you are still unable to make a purchase even after following the above recommendations, please contact your app store's support service.

This problem could be caused by the following reasons:

1. Invalid payment details. Confirm your payment details and amend them if necessary.

2. The store doesn't support the chosen payment method. The list of supported payment methods can be found in the payment sections of the customer support services of Apple, Google and Amazon, or by contacting their support services directly.

If you are still unable to make a purchase even after following the above recommendations, please contact your app store's support service.

All purchases are processed by the app store you used to install the game. If you want to request a refund, please contact the app store's support service using one of the links below:

iTunes purchase cancellation

Google Play Market purchase cancellation

Amazon Appstore purchase cancellation

First of all, please check that you have a stable Internet connection and try restarting the game. If the items still don't appear after you restart the game, please contact support via the beetle icon in the game settings. Please provide as much accurate information as possible, namely: a payment confirmation screenshot with the transaction number, a description of your purchase, what happened during the purchase (for example, whether there was an error message or error code).

If you didn't get an email with the payment receipt and transaction number, you can check it as follows:

For Android devices:

1. Go to pay.google.com.

2. Select "Other Purchases".

3. Tap "View Purchases".

4. Select your order to open the confirmation.

See HERE for more info

For iOS devices:

1. Select Settings > [your name] > iTunes Store and App Store.

2. Tap your Apple ID and select View Apple ID. You may need to sign in using your Apple ID.

3.Swipe up to the “Purchase History” section and tap it.

4. Press the > icon to the right of the final invoice to view invoice details, including invoice date and order code.

Our game is designed so that you can play it without making any purchases. The gameplay will just take a little more time.

You can also earn Gems in expeditions and other activities. You can use them to speed up any gameplay you're having difficulty with.

You can control your in-game purchases with a password or other blocking methods available on your device.

For Android devices:

1. Open the Play Market app.

2. Tap the menu icon  and select Settings.

3. Press “Purchase Authentication.”

4. Select one of the authentication options.

- For all Google Play purchases on this device. Authentication will be required for every content purchase on Google Play (including in-app purchases).

- Every 30 minutes. The system will request a password for purchases on Google Play once every 30 minutes. Please note: if you enter the password once using this authentication option, all subsequent purchases within the next 30 minutes won't require you to enter the password.

- Never. If you choose this option, the system will not ask for a password. As a result, anyone who accesses your mobile device will be able to make purchases. You will be liable for any account-related expenses.

Please note: All purchases in apps and games from the "For the whole family" section always require authentication, even if you have chosen different settings.

5. Follow the on-screen instructions.

You can also find more information about password protection and other methods on this page of the Google website.

For iOS devices:

1. Go to device settings -> General -> Restrictions.

2. Press “Enable Restrictions”.

3. Create and remember a password for the “Restrictions” feature, then confirm it. It is recommended that you use a different password to the one you use to unlock the device.

4. After selecting "Enable Restrictions", you will see a list of allowed objects on your device. To only turn off in-app purchases, disable the In-app purchases option.

If you do not want to completely turn off purchases, you can set up a password that will be requested each time you make an in-app purchase. To change these settings, go to the device settings -> App Store, iTunes Store -> Password Settings.

You can also read more about protection against accidental purchases on this page of the Apple website.

For Kindle devices:

1. Open the Amazon Appstore app.

2. Go to Menu -> Settings.

3. Uncheck the In-app Purchasing option.